At the time your return is acquired and inspected, We're going to mail you an e mail to inform you that We have now obtained your returned merchandise. We may even notify you of your acceptance or rejection of your respective refund.
Our return policy applies to cancellations made after an item continues to be physically transported or refusal at enough time of supply.
Ship the deal. We will possibly supply you a return transport label or you will have to set up the shipping by yourself. You may use UPS or FedEx Ground Should your purchase was sent by one of such carriers.
We ship straight to your door within the producer's warehouse. Each and every solution is checked for excellent assurance and packaged With all the utmost treatment to make certain it comes in ideal working issue.
Be sure to maintain your packing resources including the pallet. If you decide to return the merchandise you have got to have all the initial packing resources.
The vast majority of our solutions include no less than one-calendar year manufacturer's warranty. The warranty info are available less website than Warranty tab on a product web site. Be sure to allow us to know in case you learn any company's defects and we will allow you to get sections or swap the item at no extra Value.
Should you’ve completed all of this and you still have not gained your refund still, please contact us at [email protected].
We now have a prosperity of knowledge and information that includes fifteen a long time of Operating in the electrical bike sector. Our workforce is knowledgeable, economical, and ready to assist. By obtaining with us, you preserve time and money.
We'll mail you the tracking info in just 24 hours to the e-mail handle you furnished when trying out.
Please let 3-ten small business days on your get to arrive. All of our items are sourced in the US and we consider delight in obtaining the fastest shipping inside the marketplace.
Securely pack every one of the returned goods in the first packaging and contain any other paperwork requested while in the return acceptance electronic mail.
You need to be at the shipping and delivery tackle in the course of the delivery window to receive and indication for your merchandise.
If we obtained the product utilised chances are you'll elect to possess the product disposed of or have the item returned to you at your expense.
Remember to study as a result of this educational manual so you can know how the process performs and what you should be expecting to occur as you position your buy with us.